Business Meeting Management

The Friday evening PBSnewshour ends with the best example of how to run a meeting.  It's a short interview, mostly monitored by Jim Leherer--the best interviewer in the business.
http://www.pbs.org/newshour/indepth_coverage/politics/political_wrap/

Don't Defend the Indefensible: if it makes sense switch.

You can't lose any argument if you have control of your ego.

Saving Face

If you insult, you now have two problems:  the one you just created and the one you had. Moreover, you can't get to the original problem without doing the Saving Face problem first.

Options, Options, Options: creative minds separate negotiators.

Separate Needs from Wants and address the needs with options.  A demand is an expressed solution/option to a need that is not often identified.

Meditation for Negotiators

Grasshopper, Kung Fu of the mind will make you a better negotiator.

If your first reaction to threat or insult is Cerebral, then you can stop an Emotional reaction.

Calm Leads to Insight

People under extreme pressure either Run, Attack and/or Turn Invisible (e.g., turn up the music, use headsets)

Price Details: Two Negotiation Books You Might Want To Download

The Truth About Negotiation,
The Truth About Effectively Preparing for Negotiation

Leigh L. Thompson is the author of both
 The first is $9 something (I got it when it was free)
 The Second is $1.50 something (As of the date of this posting)

A free download of Kindle for Computer from Amazon is available.